Holding on to customers is a top priority for most businesses. And it’s much easier to do that when you truly understand what your customers want and expect from your business.Customer retention stats offer valuable insights into customer expectations, preferences, and behavior. They reveal...
Google Business Profiles is adding a verification method for some categories of businesses to make it easier for them to verify their business with Google. This one, you can upload a picture of your vehicle in the local area where you meet your customers.This was spotted by Kevin Pauls who...
Google Ads has started rolling out its paid customer support service for small businesses. PPC expert Natasha Kaurra spotted the new feature on her account for the first time and decided to provide a sneak preview of what it looks like on X (formerly known as Twitter).: As you can see in...
In a significant development that heralds a new era in online shopping, Amazon has begun to roll out artificial intelligence (AI)-generated customer review summaries for its products. These summaries aim to give shoppers a snapshot of a product’s best or worst features, allowing for an...
Google is testing a paid version of customer support for its advertisers who use Google Ads. Google said this is a "paid pilot" where its "smallest customers can receive specialized, one-on-one support, tailored to their specific needs."Google did not post anything about this on their blog...
