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In today’s digital-first world, consumers increasingly rely on reviews to guide their choices, making trust a key currency in local business success. Poor reputation is the number one cause of poor SEO and marketing performance, and we’ve got the tools to help.

Watch on-demand as we unveil insights from GatherUp’s November 2024 survey of over 1,200 Americans on their attitudes toward reviews and how these impact the buyer’s journey.

We explored how agencies and SEO experts can drive consumer trust, with details on where consumers are looking for reviews, why certain platforms are preferred, and the importance of recency and personalization in building credibility. 

Our experts revealed:

– Understanding Consumer Trust: Learn what review traits—such as detail, authenticity, and responsiveness—consumers trust most and how these affect conversions.

– Winning Across Review Platforms: Discover where consumers are consulting reviews and which channels are rising in influence.

– Responding to Reviews with Impact: See how effective response strategies can turn a review from a complaint into a repeat customer opportunity.

With this analysis, you’ll gain actionable insights for empowering clients to leverage review behavior for a stronger, trust-driven local reputation strategy that fuels growth.

We also discussed ethical considerations in review management, including the impact of AI responses, review gating, and spam, and share best practices for balancing automation with authenticity.

You won’t want to miss the exclusive reveal of this fresh data.

Check out the slides below, or view the full webinar for all the details.

Join Us For Our Next Webinar!

AI-Organized SERPs & Overviews: How To Win Visibility In The New Landscape Of SEO

Join us for a session focused on AI Overviews and AI-organized SERPs, where we’ll be breaking down the newest developments. We’ll show you the biggest takeaways from STAT’s latest research, and demystify this evolving topic with practical advice that you can implement right away.

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