OpenAI has confirmed it is working to restore access to a number of its services including its popular ChatGPT service, its APIs and Sora. OpenAI said it has found the cause for the issue and have started recovery. Some of the services are now being restored.
What happened. OpenAI said at 11 am PT on its status report, “We are currently experiencing an issue with high error rates on ChatGPT, the API, and Sora. We are currently investigating and will post an update as soon as we are able.”
Later the AI company confirmed, “This issue is caused by an upstream provider and we are currently monitoring.”
Fix coming. On X, ChatGPT added that it has restarted recovery of its systems:
Most of ChatGPT, the API, and Sora have been down for a couple of hours and we’re sorry for the trouble this is causing.
We’ve identified the issue and have started recovery. We hope to be back asap. https://t.co/YiG0F9YxNN
— OpenAI (@OpenAI) December 26, 2024
Service returning. It seems some are now able to use ChatGPT, although some are still having issues. This is what I see:
OpenAI should be able to restore access to these services shortly, so try back later.
Why we care. Outages like this can cause frustration to your day, especially if you rely on these services for your job. Many in the search industry use OpenAI’s tools for content, for workflow enhancements and productivity boosts.
It is a good thing it is a slow time right now with the holidays but still, for those working today, this may have caused some delays to your schedule.
We all want to be satisfied, even though we know some people who will never be that way, and others who see satisfaction as a foreign emotion that they can’t hope to ever feel.
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